The ability to change is critical to market leadership and global business success. Yet change is the toughest challenge that companies face, especially complex, high-stakes, breakthrough change. Studies consistently show that four out of five major change efforts fail.
What if you could minimize that risk of failure emphasizing both the "soft side" and the "hard side" of change management? That's the idea behind BCG's proven approach to "The Hard Side of Change Management". We studied hundreds of major change programs at companies around the world, with a goal of developing a more effective approach-one that would reduce the risks and virtually assure a positive outcome. Based on our findings, we created a systematic approach that addresses:
- Operational and organizational changes
- Behaviors that affect program outcomes and are critical to success
- Rigorous program development, tracking and reporting to stay on schedule and on budget
Our experts have determined that the outcome of change initiatives is driven by four elements: the (D)uration of the project, the performance (I)ntegrity of the team; the organizational (C)ommitment to change, and the additional (E)ffort required of staff members. Assessing projects against these four elements, which we call DICE® , can greatly help institutions achieve successful change. We have created a methodology for scoring and statistically analyzing the dynamics of DICE®, thereby allowing objective assessment of the likely outcome of transformation - helping to "load the dice" in your favor.
THE POSITIVE PRESS
Read the October 2005 Harvard Business Review article, The Hard Side of Change Management by Hal Sirkin, Perry Keenan and Alan Jackson. Available as a reprint (R0510G) or as an article in HBR's OnPoint collection, Lead Change--Successfully, 3rd Edition featuring Hal Sirkin, Perry Keenan, Alan Jackson, John Kotter, Michael Beer, Nitin Nohria and Jeanie Duck (1908)
THE DICE® Calculator
THE EXPERTS
Introduction to DICE®
Perry Keenan introduces us to this site, the DICE® methodology and the real power of DICE®.
The DICE® Portfolio
Organizations are often stretched when it comes to undertaking major change programs. Alan Jackson describes how DICE® allows organizations to take a porfolio perspective of the projects related to these transformations.
The DICE® Workshop
Beyond considering a single project or portfolio of projects, DICE® can be used to facilitate a discussion between the project team, team leader, stake holders, senior executives, and even suppliers. Perry Keenan describes using DICE® to enable this frank discussion.
Rolf Bixner
Alan Jackson
